Refund Policy

Last updated: 4 October 2026 · AITAINMENT PRIVATE LIMITED

Refund Eligibility

Refunds are not offered by default. Exceptions are considered only in the following scenarios:

• Duplicate or multiple payments charged for the same subscription
• Technical issues, such as the website or app not working on the user's device, that our team determines cannot be resolved
• Content materially different from what was advertised

Refund Process

To request a refund, please contact our customer support team with:

• Registered mobile number and payment details (payment ID)
• Reason for refund request
• Supporting documentation (if applicable)
• Preferred refund method

Refund requests are typically processed within 5-7 business days after approval.

Non-Refundable Situations

Refunds are generally not provided for:

• Change of mind after accessing premium content
• Partial usage of subscription period
• Account sharing violations
• Violation of terms and conditions

Payment Method Refunds

Approved refunds will be processed to the original payment method:

• Credit/Debit cards: 3-5 business days
• UPI and digital wallets: 1-3 business days
• Net banking / bank transfers: 5-7 business days
• Processing times may vary by payment provider

Dispute Resolution

If you're unsatisfied with our refund decision, you may:

• Appeal the decision with additional information
• Request escalation to senior support staff
• Contact your payment provider for chargeback options
• Seek resolution through appropriate consumer protection agencies

Contact for Refunds

Phone / WhatsApp: +91 96066 30570

Email: crackupscexamapp@gmail.com

AITAINMENT PRIVATE LIMITED, CIN: U62090KA2025PTC210653, 517, 1st Main, MS Ramaiah City, JP Nagar VIII Phase, Bangalore South, Bangalore, Karnataka, India – 560076